I am on a fixed income and cannot afford to pay more for water service. What can I do?

CCWD understands that rate increases can create a financial hardship for customers on a fixed income and we offer a Lifeline Water Rate Program for low-income customers who are over the age of 62 or who are receiving permanent disability insurance benefits from the Social Security Administration. The lifeline program reduces the daily fixed service charge by 50% to qualifying customers and includes some income restrictions. Learn more about CCWD's Lifeline Water Rate Program.

Show All Answers

1. How will this rate increase impact me and my bill?
2. Why raise rates now?
3. What is CCWD doing to minimize rate increases?
4. Why can’t CCWD cut costs instead of raising rates?
5. Why is a rate increase for treated water service necessary?
6. I am on a fixed income and cannot afford to pay more for water service. What can I do?
7. How can I lower my bi-monthly water bill?