Can I receive an exemption?

We understand conditions change and the water uses you experienced in 2020 may not apply to 2022. If this is the case, we ask that you do your best to save water and reduce your overall use. While customers can reduce the effects of the proposed temporary drought surcharge by using less water, there is no penalty for not meeting the target of 15% compared to 2020. If you’d like to talk about your situation, please call us at 925-688-8000.

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1. How does CCWD plan to achieve an overall 15% reduction?
2. Why do we have to save water? I thought we had plenty.
3. Can I bank water savings from month to month?
4. Where can I find my 2020 baseline use?
5. What happens if my household does not meet 15% conservation?
6. What is a temporary drought surcharge?
7. Can I receive an exemption?
8. What is considered water waste by CCWD?
9. What is non-functional turf?
10. Are there any exceptions to the non-functional turf irrigation ban?