Water Rates

Water Rate Proposal for 2020

We're currently undergoing our annual review of water rates and charges. Water rates pay for the transport and delivery of safe, high-quality, and reliable water to your home or business, and for the employees needed to run a complex water system. Annual rate reviews set revenues to offset costs, after accounting for non-rate revenues and cost reductions. For 2020, we are proposing rate adjustments to generate up to a 6% revenue increase. Our water rate proposal for 2020 supports the following priorities to ensure your water system remains sound:

  • Replacing aging water infrastructure: Reliable water service requires increasing investment in the maintenance and replacement of aging canals, pipes, and other critical facilities. We don’t want your public water system to suffer from deferral of this critical work.
  • Technology improvements: We are modernizing our processes and systems to gain efficiencies. These improvements will enhance our operations with an end result of even better service for you.
  • Continued cost management: Most of the cost to run your water system is independent of how much water you use. Rate revenues help pay these costs. About half of this revenue increase is due to inflation on these costs.
  • Responsible financial planning: During the most recent drought, CCWD used financial reserves to fill in gaps from reduced water sales. Part of the proposed revenue increase will assist in rebuilding these safety nets for future droughts.

How will the 2020 Water Rate Proposal affect you?

Reference Information

Here to Help

If you have questions, we encourage you to contact our customer service staff at 925-688-8044 from 7:30 a.m. to 5:00 p.m., Monday through Friday.

Notice of Public Hearing

CCWD's Board of Directors will consider adoption of proposed rate adjustments at a public hearing. The public hearing will be held on Wednesday, January 8, 2020 at 6:30 p.m. at 1331 Concord Avenue, Concord, CA in the Board Room. Any changes to rates and charges will become effective February 1, 2020.

We welcome your comments and questions on the proposed changes. Written protests to the proposed rate changes must be submitted prior to the conclusion of the public hearing. To submit a written protest, please include identification of the affected property (by assessor’s parcel number, street address, or account number). Only one protest per parcel will be counted. Please send or deliver written protests to: Contra Costa Water District, 1331 Concord Avenue, Concord, CA 94520 or deliver at the public hearing on January 8, 2020. Protests may also be submitted through the form below.