Lifeline Rate Information

CA COVID-19 Rent and Utility Relief
Have you or someone you know who rents had issues paying rent or bills due to COVID? You may qualify for assistance from the state. Learn more at or by calling 833-430-2122.

We offer a lifeline rate program for low-income customers who are over the age of 62 or receiving permanent disability insurance benefits from the Social Security Administration. The lifeline program reduces the daily service charge by 50% to qualifying customers. Call 925-688-8000 with questions.

Program Qualifications

To qualify for the lifeline program, applicants who meet the age or disability requirements must also have household incomes less than the levels listed in the table below. These levels are consistent with income limitations set for Contra Costa County by the U.S. Department of Housing and Urban Development.

Apply for the Program

Fill out the application:

Mail the application to: 

Contra Costa Water District
Lifeline Program
P.O. Box H20
Concord, CA 94524

Number in HouseholdAnnual Gross 
Income Allowed*
Eight or More$90,450
*As of April 1, 2021