Lifeline Rate Information

We offer a lifeline rate program for low-income customers who are over the age of 62 or receiving permanent disability insurance benefits from the Social Security Administration. The lifeline program reduces the daily service charge by 50% to qualifying customers.

Program Qualifications

To qualify for the lifeline program, applicants who meet the age or disability requirements must also have household incomes less than the levels listed in the table below. These levels are consistent with income limitations set for Contra Costa County by the U.S. Department of Housing and Urban Development.

Number in Household
Annual Gross 
Income Allowed
Eight or More81,800

Apply for the Program

Fill out the Lifeline Application Form (PDF) / Lifeline Application Form (Spanish) (PDF) and mail it to: 

Contra Costa Water District
Lifeline Program
P.O. Box H20
Concord, CA 94524