Bill Payment Options

PLEASE NOTE: Our District Center lobby in Concord is currently closed to the public and we have suspended water service shutoffs. See below for alternatives to in-person payment. We are temporarily allowing cash payments in the 24-hour drop box outside our District Center.

See options below for how to pay your water bill online, by mail, or drop box.

Checking Account Automatic Payments

Sign up for automatic payments with EasyPay and be confident that your bill is paid on time, every time. Payments are automatically and securely deducted from your checking account. No more checks to write…no more stamps to buy…and no lost or late payments.

Credit/Debit Card

Make payments online via Paymentus with a credit/debit card or over the phone at 877-506-3121 (available in English and Spanish). See what Paymentus offers:

  • Paperless billing
  • Manage eBill notifications
  • View past bills
  • Set up and manage monthly AutoPay 
  • Option to manage and pay for multiple accounts
  • Free mobile app for iPhone or Android to pay your bill from your smart phone
  • $15.00 minimum transaction for payments via Paymentus 
  • There is no convenience fee for customers who pay their water bill by credit or debit card.

By Mail

Detach payment coupon and use provided return envelope, or send checks to: 

Contra Costa Water District
P.O. Box 1430
Suisun City, CA 94585-4430

24-Hour Drop Box

An outside drop box is available 24 hours a day, seven days a week at 1331 Concord Avenue, Concord. We are temporarily allowing cash payments in the drop box.

Contact Us

  1. Contra Costa Water District
    1331 Concord Avenue
    Concord, CA 94520
    925-688-8000
    Email Us

Customer Service is available Monday through Friday from 7:30 a.m. to 5 p.m at 925-688-8044.


Non-payment Information

Delinquent Accounts

An unpaid bill becomes delinquent if payment is not received within 60 days from the statement date. A delinquent bill will incur late fees. The customer is sent written reminder notices and, if necessary, a notice of intent to disconnect service for failure to pay the delinquent bill. If the bill has not been paid after the final warning, service will be discontinued. If the District is unsuccessful in collecting on the delinquent account, the balance due bill will be turned over to an outside collection agency. There is a charge for payments returned due to insufficient funds.