Untreated Water Customer 2020 Rate Adjustment

What You Need to Know…

  • Water flowing from the tap 24/7 is about $0.01 per gallon.
  • Changes to rates and charges went into effect on February 1, 2020.
  • We remain committed to investing in your water system to ensure our customers continue to receive safe, high-quality water.
  • We strive to provide exceptional service at affordable rates.

The tables below show a comparison of current 2019 and adopted 2020 rates by type of customer.

Reference Information

Here to Help

If you have questions, we encourage you to contact our customer service staff at 925-688-8044 from 7:30 a.m. to 5:00 p.m., Monday through Friday.

  1. Unmetered Landscape Irrigation Customers
  2. Municipal, Industrial, and Landscape Irrigation Customers
  3. Agricultural Irrigation Customers

Unmetered Landscape Irrigation Customers

For more detailed information, see the Prop 218 Notice Untreated Water Customers Letter - Unmetered (PDF).

2019 Rates Compared to Adopted 2020 Rates

Unmetered Customers (Landscape Irrigation)2019Adopted 2020
Service Charge ($/year)$ 66.16$ 85.92
Usage Charge ($/0.05 acre)$ 117.40$ 128.14
Demand Charge ($/0.05 acre)$ 32.76$ 31.81