Making your Payment with CCWD
There are many ways to pay your CCWD water bill efficiently and quickly.
Have a question? Please call our cashier at (925) 688-8031 or send an e-mail.
Pay Your CCWD Bill With On-Line Banking
Many
of the area's banks and savings loans have now added CCWD as a payee
in the bill-paying section of their on-line banking services.
The
next time you are paying your bills on-line, check your bank's payee
directory for CCWD.
If
you don't see CCWD as a payee, you may be able to add it yourself
or ask your bank to add it.
Paying
your water bill through on-line banking can help you streamline
your busy life.
Have
Questions?
Call
CCWD's Customer Service Office
at (925) 688-8044 or e-mail us here.
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Easy Pay Deducts Funds From Your Checking Account
With
EasyPay, your bimonthly CCWD water bill payment is transferred from your
checking account directly to the Contra Costa Water District.
No
Check Writing
No Postage
How
Does EasyPay Work?
With signed authorization,
CCWD's bank will deduct funds from a customer's checking account directly
to pay their CCWD water bill. Bills will be paid on time and automatically.
Customers will receive
a water service statement which includes the amount due and the date the
debit will take place. If customers have questions about charges on the
bill, they will have 10 days to call the Customer Service Office at (925)
688-8044 to review the charges.
What
Are The Benefits of EasyPay to Customers?
No check writing, no postage. The only thing customers need to do is remember
to review their water service statement to make sure the charges on the
bill are correct.
What
Are The Benefits of EasyPay to CCWD?
CCWD does not need
to process your payment. The accounting is computed directly from bank
to bank -- no paper is involved, saving both the District and its customers
time and money. The savings to the District helps to keep your water rates
lower.
How
Do I Sign Up?
Complete the EasyPay authorization agreement (click here for a PDF version and then print it) and
return it with your next payment or send it to CCWD in the mail to the
address below:
Contra
Costa Water District
Attn. Customer Service
P.O. Box H20
Concord, California 94524-2099
Enclose an original
check marked "VOID" or photocopy a check from the checking account
you wish to have debited. Deposit slips cannot be accepted.
The next
CCWD water bill will read "No Payment Due" and the amount of
your next water bill will be deducted from your checking account. Your
bank statement will show the appropriate debit.
Questions?
Call
CCWD's Customer Service Office at (925) 688-8044 or e-mail us here.
Insufficient
Funds Policy - EasyPay will be withdrawn if a customer
account has insufficient funds on two separate occasions. Insufficient
funds are subject to penalties.
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