The
Contra Costa Water District (CCWD) has been receiving reports of imposters
representing themselves as water district employees to scam area residents. The
imposters have contacted residents by telephone and in person and attempted to
make arrangements that would allow them access to homes.
It is rare for a CCWD employee to need to
enter a home or apartment without making a prior appointment.Occasionally,
there are times when CCWD water quality employees do need access to a home. In
those cases, they are responding to a request initiated by the customer and
they will never ask for a social security number or any other personal
information.
Residents
can stay safe by requiring anyone who says he or she is a CCWD employee to show
an identification badge.CCWD badges have
the employee’s name, picture, and the CCWD logo printed on it.
In
addition, residents should make sure that the employee is wearing clothing with
the words "Contra
Costa Water District" and the CCWD logo on it. Also, CCWD
employees will always be driving a vehicle with a CCWD logo on the side.
To
verify the identity of a CCWD employee, call CCWD at (925) 688-8095.
Should
residents suspect the person at their door is an imposter, they should NOT
allow that person in their home and they should call the police at 911.