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CCWD Offers Direct Payment
For Your Water Bill With EasyPay &
Now On-line Banking

Now You Can Pay Your CCWD Bill With
On-Line Banking

Many of the area's banks and savings loans have now added CCWD as a payee in the bill-paying section of their on-line banking services.

The next time you are paying your bills on-line, check your bank's payee directory for CCWD.

If you don't see CCWD as a payee, you may be able to add it yourself or ask your bank to add it.

Paying your water bill through on-line banking can help you streamline your busy life.

Have Questions?
Call CCWD's Customer Service Office
at (925) 688-8044 or e-mail us here.

With EasyPay, your bimonthly CCWD water bill payment is transferred from your checking account directly to the Contra Costa Water District.

  • No Check Writing
  • No Postage

How Does EasyPay Work?
With signed authorization, CCWD's bank will deduct funds from a customer's checking account directly to pay their CCWD water bill. Bills will be paid on time and automatically.

Customers will receive a water service statement which includes the amount due and the date the debit will take place. If customers have questions about charges on the bill, they will have 10 days to call the Customer Service Office at (925) 688-8044 to review the charges.

What Are The Benefits of EasyPay to Customers?
No check writing, no postage. The only thing customers need to do is remember to review their water service statement to make sure the charges on the bill are correct.

What Are The Benefits of EasyPay to CCWD?
CCWD does not need to process your payment. The accounting is computed directly from bank to bank -- no paper is involved, saving both the District and its customers time and money. The savings to the District helps to keep your water rates lower.

How Do I Sign Up?
Complete the EasyPay authorization agreement (click here for a PDF version and then print it) and return it with your next payment or send it to CCWD in the mail to the address below:

Contra Costa Water District
Attn. Customer Service
P.O. Box H20
Concord, California 94524-2099

Enclose an original check marked "VOID" or photocopy a check from the checking account you wish to have debited. Deposit slips cannot be accepted.

The next CCWD water bill will read "No Payment Due" and the amount of your next water bill will be deducted from your checking account. Your bank statement will show the appropriate debit.

Questions?
Call CCWD's Customer Service Office at (925) 688-8044 or e-mail us here.

Insufficient Funds Policy - EasyPay will be withdrawn if a customer account has insufficient funds on two separate occasions. Insufficient funds are subject to penalties.

 
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