Eligibility Requirements:

• Toilet to be replace must use three to five gallons and have been produced by 1993 or older.
• Customers must not have participated in previous toilet replacement programs for the toilet they are replacing.
• New toilets purchased must have a WaterSense label and use 1.28 gallons or less.
• Toilets must be installed in the Contra Costa Water District service area, which includes: Antioch, Bay Point, Clayton, Clyde, Concord, Oakley, Pittsburg, Port Costa, and parts of Walnut Creek, Pleasant Hill, Martinez, and Brentwood.

How to Participate:

Customers have two ways to participate in the HET Rebate Program, either through an Instant Rebate Voucher or a Mail-In Rebate.  Below are descriptions of the two ways customers can receive the rebate:

Instant Rebate Voucher: 

The Instant Rebate Voucher (Voucher) provides the HET rebate instantly at the point of purchase by redeeming the Voucher (like a coupon) for up to $125 off the purchase price of the WaterSense labeled HET.  The voucher can only be redeemed (used) at specific participating plumbing vendors.

Instant Rebate Voucher Steps:

• Call CCWD at 688-8320 to pre-qualify or complete the online form.
  
• Take the voucher to a participating vendor to redeem it (like a coupon) for up to $125 off the purchase price of a new WaterSense labeled HET.
• Voucher must be redeemed (used) before the Expiration Date shown on the front of the Voucher.  Late Vouchers will not be accepted.
• HET(s) must be installed within thirty (30) days after purchase.
• Customer agrees to allow the District to inspect the HET installation(s).
• Existing toilets to be replaced must be older models (pre-1994) and use 3.5 gallons or more.

OR

Mail-In Rebate: 

The Mail-In Rebate provides a rebate of up to $125 off the material cost of a new WaterSense labeled toilet purchased from any plumbing supply store. 

Mail-In Rebate Steps:

• Call CCWD at 688-8320 to pre-qualify or complete the online form.
  
• Purchase any new WaterSense labeled HET.
• Install the HET(s).
• After purchasing and installing the HET(s), complete the Application, and return it along with the original sales receipts, to CCWD by the Expiration Date shown on the front of the application.  Applications returned after the Expiration Date will not be accepted.
• CCWD will schedule a post-installation inspection upon receipt of the application
• A rebate check for up to $125 will be mailed within six to eight weeks after the completion of the HET post-installation inspection

What are High-Efficiency Toilets?

High-Efficiency Toilets (HETs) use at least 20 percent less water than standard 1.6 gallon per flush (gpf) Ultra-Low Flow Toilets. In other words, HETs use 1.28 gpf or less on average.

Basic types of HETs:

• Gravity flush Toilets – use the weight of water to create a siphon action that pulls water and waste from the bowl.
• Pressure-Assist Toilets – have a sealed vessel inside the tank and use air pressure to force a flush.
• Dual Flush Toilets – allow you to select the amount of water that is used to flush the toilet, either a half-flush for liquids or a full flush for solids.

Questions?
Please contact the CCWD Water Conservation Office at (925) 688-8320 or send us an e-mail.